Privacy Policy for FlowGEM AI Writer

Last Updated: 20th July 2025

1. Introduction

Welcome to FlowGEM AI Writer (“we,” “our,” or “us”), developed by Gyrodile Media OPC PVT LTD. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application FlowGEM AI Writer (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  1. Account Information: Email address, username, and profile information when you create an account
  2. Authentication Data: Information provided through Firebase Authentication
  3. Device Information: Device type, operating system, unique device identifiers
  4. Usage Data: App usage patterns, features used, session duration

2.2 Content Data

  1. User Input: Text prompts, writing requests, and content you create using our AI services
  2. Generated Content: AI-generated text and responses created through our service
  3. Chat History: Conversation history with our AI assistant (stored locally and optionally in cloud)

2.3 Analytics and Performance Data

  1. App Analytics: Usage statistics, feature interactions, crash reports
  2. Performance Metrics: App performance data, error logs, diagnostic information
  3. Firebase Analytics: Anonymous usage patterns and app performance metrics

2.4 Automatically Collected Information

  1. Log Data: IP address, access times, pages viewed, device information
  2. Cookies and Tracking: Local storage data, session information
  3. Location Data: General location information (if permitted)

3. How We Use Your Information

3.1 Primary Purposes

  1. AI Content Generation: Processing your prompts to generate relevant AI responses
  2. Service Provision: Providing, maintaining, and improving our AI writing services
  3. Account Management: Creating and managing your user account
  4. Personalization: Customizing your experience and content recommendations

3.2 Secondary Purposes

  1. Analytics: Understanding app usage patterns and improving user experience
  2. Communication: Sending important updates, notifications, and support messages
  3. Security: Detecting and preventing fraud, abuse, and security threats
  4. Legal Compliance: Complying with applicable laws and regulations

4. AI Data Processing

4.1 Google AI/Gemini Integration

  1. Your text prompts are sent to Google’s AI services for content generation
  2. Google may process your data according to their privacy policy
  3. We implement safety filters and content moderation
  4. Generated content may be temporarily cached for performance

4.2 Content Safety

  1. All AI interactions are filtered for inappropriate content
  2. We implement harm reduction and safety measures
  3. Content is monitored for policy compliance
  4. Inappropriate content attempts are logged for safety purposes

5. Data Storage and Security

5.1 Firebase Services

We use Google Firebase for:

  1. Authentication: Secure user login and account management
  2. Cloud Firestore: Storing user preferences and app data
  3. Analytics: Anonymous usage analytics and crash reporting
  4. Cloud Storage: Storing user-generated content (if applicable)
  5. Remote Config: App configuration and feature flags

5.2 Security Measures

  1. Encryption: Data is encrypted in transit and at rest
  2. Access Controls: Strict access controls and authentication
  3. Regular Audits: Security assessments and vulnerability testing
  4. Compliance: Following industry-standard security practices

5.3 Data Retention

  1. Account Data: Retained while your account is active
  2. Usage Analytics: Anonymized data retained for up to 2 years
  3. Chat History: Retained according to your preferences (local/cloud)
  4. Crash Reports: Retained for up to 1 year for debugging purposes

6. Data Sharing and Disclosure

6.1 Third-Party Services

We share data with the following third-party services:

  1. Google AI/Gemini: For AI content generation and processing
  2. Firebase/Google Cloud: For app infrastructure and analytics
  3. Crashlytics: For crash reporting and app stability

6.2 Legal Disclosure

We may disclose your information if required by law or to:

  1. Comply with legal processes or government requests
  2. Protect our rights, property, or safety
  3. Prevent fraud or security threats
  4. Enforce our terms of service

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. Your Privacy Rights

7.1 Access and Control

  1. Access: Request access to your personal data
  2. Correction: Update or correct inaccurate information
  3. Deletion: Request deletion of your personal data
  4. Portability: Request a copy of your data in a portable format

7.2 Communication Preferences

  1. Opt-out: Unsubscribe from marketing communications
  2. Notifications: Control app notifications and alerts
  3. Analytics: Opt-out of analytics data collection (where possible)

7.3 Account Management

  1. Account Deletion: Delete your account and associated data
  2. Data Export: Export your content and data
  3. Privacy Settings: Control data sharing and privacy preferences

8. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  1. Adequacy Decisions: Transfers to countries with adequate protection
  2. Standard Contractual Clauses: EU-approved data transfer mechanisms
  3. Privacy Shield: Compliance with applicable frameworks

10. Cookies and Tracking Technologies

We use various technologies to collect information:

  1. Local Storage: Storing app preferences and settings
  2. Session Data: Maintaining user sessions and authentication
  3. Analytics Cookies: Understanding app usage patterns
  4. Performance Tracking: Monitoring app performance and errors

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  1. Posting the new Privacy Policy in the app
  2. Sending an email notification (if applicable)
  3. Displaying a prominent notice in the app

Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

General Support: support@gyrodile.com

Company: Gyrodile Media OPC PVT LTD

Data Protection Officer

For GDPR-related inquiries: Email: privacy@gyrodile.com

13. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing includes:

  1. Consent: Where you have given clear consent
  2. Contract: To fulfill our contractual obligations
  3. Legitimate Interest: For analytics and service improvement
  4. Legal Obligation: To comply with applicable laws

14. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

  1. Right to Know: Information about data collection and use
  2. Right to Delete: Request deletion of personal information
  3. Right to Opt-Out: Opt-out of the sale of personal information
  4. Non-Discrimination: No discrimination for exercising privacy rights

15. Specific Service Disclosures

15.1 AI Content Generation

  1. Prompts are processed by Google AI services
  2. Generated content may be used to improve AI models (anonymized)
  3. Content safety filters are applied to all interactions

15.2 Analytics and Crash Reporting

  1. Firebase Analytics collects anonymous usage data
  2. Crashlytics collects crash reports and diagnostic information
  3. Data is used to improve app stability and performance

15.3 Cloud Storage

  1. User content may be stored in Google Cloud Storage
  2. Data is encrypted and access-controlled
  3. Users can choose local-only storage options

16. About Gyrodile

FlowGEM AI Writer is developed and maintained by Gyrodile, a technology company focused on AI-powered writing and productivity tools. Gyrodile is committed to:

  1. Privacy by Design: Building privacy protection into our products from the ground up
  2. Responsible AI: Ensuring our AI tools are safe, ethical, and beneficial
  3. User Empowerment: Giving users control over their data and AI interactions
  4. Transparency: Being open about our data practices and AI capabilities

For more information about Gyrodile and our other products, please visit our website or contact us using the information provided above.

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